Bin collection days are changing on Monday 8 April
The days your bins will be collected is changing. Read our FAQ's about your new collections.
Tasks
Apprenticeships
- Apprenticeship information for employers
- Apprenticeships at North Norfolk District Council
- Interview with NNDC apprentices
- North Norfolk apprenticeship stories: Mundesley Medical Practice
- North Norfolk apprenticeship stories: Oyster Yachts Ltd
- North Norfolk apprenticeship stories: Wroxham Barns
Benefits
- Appeal against a claim decision or overpayment
- Apply for Alternative Maximum Benefit
- Apply for benefit on two homes (overlapping benefit)
- Apply for benefit whilst temporarily absent from home
- Apply for Discretionary Housing Payments
- Apply for Housing Benefit and Council Tax support
- Apply for Universal Credit
- Apply for Pension Credit
- Apply for weekly reclaim reduction
- Apply online for support with energy costs
- Benefits calculator: what are you entitled to?
- Backdating Housing Benefit or Council Tax Support
- Benefit cap
- Benefit fraud (report it)
- Benefit statement - online service
- Benefits: find out how we manage your data
- Financial help if you have children
- Budget: Spring Budget 2024 update
- Financial inclusion
- Find out about Local Housing Allowance
- Find out how a change will affect your benefit
- Find out when I will get paid
- Household Support Fund
- Housing Benefit overpayment by Direct Debit
- Housing Benefit payments direct to landlord
- Housing Benefit: your payment dates
- Manage your benefits claim online
- Notify us of a death
- How your capital (savings and investments) affects Housing Benefit and Council Tax Support
- Pay Housing Benefit overpayment
- Provide new bank account details for Housing Benefit payments
- Reviewing your benefit claim
- Tell us about changes that affect your benefits
- Universal Credit: Migration Notice letter
- Housing Benefit and Council Tax Support rates from April 2024
Building Control
- Appeal a building control decision
- Apply for building regulation approval
- Book a building control inspection
- Building work: check the approval that you need
- View building regulations / approved documents
Business and Trade
Business Rates
- Appeal my business rates bill
- Appeal my property valuation
- Apply for business rate relief
- Apply for discretionary charity relief
- Apply for a business rates discretionary reduction
- Apply for mandatory charity relief
- Apply for other business rate relief
- Apply for rural rate relief
- Apply for small business rate relief
- Business rates valuation account
- Find out how much my business rates are
- If you can't pay your business rates bill
- Find out what business rate reliefs am I entitled to
- Notify us of a change of business address
- Pay my business rates
- Pay my business rates by Direct Debit
- Sundry invoice
- Retail discount relief
- Supporting small business relief
- View my business rates bill
- View my property valuation
- Your new business rates bill explained
Coastal Management
- Bacton to Walcott Coastal Management
- Coastal Loss Innovative Funding and Financing (CLIFF)
- Cromer Coastal Management Scheme Phase 2
- Find out about buying and selling a property on the coast
- Find out about Coastal Protection
- Find out about help if your property is at risk from erosion
- Find out more about the north Norfolk coast
- Mundesley Coastal Management Outline Business Case
- Mundesley Coastal Management Scheme
- Report a coastal issue
- Sandscaping: Frequently asked questions
- View Shoreline Management Plans
- Coastwise
Commercial Team
Communications
Community Grants and Funding
- Armed Forces Community Fund
- Arts and Culture Fund Details
- Community Transport Fund Details
- North Norfolk Sustainable Communities Fund Details
- Previous awards for Arts and Culture fund grant
- Previous awards for Community Transport fund grant
- Previous awards for Sustainable Communities grant fund
Conservation
- Apply for listed building consent
- Conservation Area Appraisal Review Programme
- Conservation and Design Award winners
- Find out about Biodiversity
- Find out about the Conservation and Design Awards
- Locally listed buildings
- Trees and hedges
- View conservation area appraisals
- View conservation areas in North Norfolk
- Making changes to Listed Buildings
- View the North Norfolk District Council local validation protected species checklist
- View the North Norfolk District Council local validation requirements for designated sites, priority habitats and other significant features
- View listed buildings
- What are Listed Buildings?
Consultations
Council Tax
- Appeal my Council Tax bill
- Apply for Council Tax discount
- Apply for Council Tax discretionary reduction
- Apply for Council Tax exemptions
- Apply for Disabled Band Relief
- Council Tax: Tell us you're moving home
- Council Tax premium charges: Empty properties and second homes
- Council Tax Support Fund
- Freedom of Information - Council Tax
- How much is my Council Tax?
- Liability, legislation and general information about Council Tax
- How we spend your Council Tax
- Login / Register to view my Council Tax bill
- Make Council Tax Payments by Direct Debit
- New and Altered Properties
- Single Person Discount review
- Pay my Council Tax
- Tell us about changes that affect your council tax
- Who should pay Council Tax?
- Your new council tax bill explained
- What happens if I don't pay my Council Tax
Customer Services
- Compliments, Complaints and Comments
- Foreign pension: proof of life and residence
- Local councils and services: Who does what?
Democratic Services
- Are you interested in shaping our Youth Council?
- Becoming a Councillor
- Committee meeting dates
- Councillors allowances, expenses and attendance
- Council consultations
- Delegated Decisions
- Directory of Parish and Town Council Clerks
- Find out about Councillors and decision making
- Find your local Councillors
- How to petition the Council
- Petitions submitted to the Council
- Policies, protocols and reports
- Public speaking at committee meetings
- Register of Members Interest form
- Report inappropriate conduct by a Councillor
- View Cabinet Meetings
- View committee structure and documents
- View registers of Parish Council interests
- View the Cabinet work programme
- View the Constitution
- View ward and parish boundaries map
- Who is the Chairman of the Council?
- Parish and town councils precept
Development Management
- Appeal against a planning decision
- Apply for planning permission
- Biodiversity net gain
- Calculate the cost of a planning application
- Compulsory Purchase Orders
- Contaminated Land
- GIRAMS subscription model
- Making a complaint about a high hedge
- Habitat Mitigation: Recreational impacts
- Planning Constraints Checking Tool User Guide
- Planning Enforcement
- Making a Regulation 77 application
- Nutrient Neutrality
- Planning Validation Requirements
- Pre-application service
- Section 106 planning obligations
- View Development Committee
- View new planning applications
- View Planning Enforcement Register
- Temporary holiday sites, including caravan and camping sites
- View and comment on a planning application
- View the North Norfolk Local Validation Requirements List
- What is development and permitted development?
- Have your say - North Norfolk Local Validation Requirements
Economic Growth
- Advice on employing and recruiting staff
- Advice on making staff redundant
- Advice on training staff
- Employers’ guide to working with schools (including work experience)
- Find out about the Economy of North Norfolk
- Find out how to relocate to North Norfolk
- Find out how to Start a Business
- Find out where to get Business Advice
- View our Economic Growth Strategy
Electoral Services
- Annual canvass 2023
- Apply for a postal vote
- Apply for a proxy vote
- Apply to work at elections
- Current casual vacancies for town and parish councils
- Current vacancies for North Norfolk District Council wards
- Voter ID (Elections Act 2022)
- Parliamentary boundary review 2023
- Postal or proxy vote signature refresh
- Publication of verification number
- Register to vote
- The electoral register
- View election results
- View upcoming elections, parish polls and referendums
- Where is my local polling station?
Emergency Planning
- Apply for a road closure permit
- Find out about organising Events
- Find out how to promote resilience in your community
- Find out how to protect my business
- Find out what the council does in an emergency
- Find out what to do in severe weather
- Find out who to call in a power cut
- How you can prepare for an emergency
- Register for flood warnings
- Report a water leak
- Report an emergency
- View current flood warnings
- View severe weather warnings
- View the latest travel news
Environmental Protection
- Apply for A2 applications permit
- Apply for an environmental permit
- Apply for bulk cement permit
- Apply for concrete crushing permit
- Apply for dry cleaners permit
- Apply for environmental permit transfer
- Apply for permit surrender
- Apply for re-spray road vehicle permit
- Apply for service station permit
- Apply to make variation of permit for significant change of operation
- Apply to transfer a mobile environment permit
- Demolitions and dangerous structures
- Drainage and sewerage issues
- Environmental Protection - Public notice 2017/18 Fees
- Find out about local authority funerals
- Gulls: information and advice
- Notify of demolition work
- Pollution prevention & control newsletter
- Register audible intruder alarm
- Report a blocked drain or private sewer
- Report a dangerous structure
- Report a found dog
- Report a housing condition complaint
- Report a lost dog
- Report a nuisance
- Report a problem with a litter bin
- Report an abandoned vehicle
- Report contaminated land
- Report dog fouling
- Report fly tipping
- Report flyposting
- Report littering
- Request assistance with pests
- Where you can and can't take your dog
- View register of assisted burials
- View register of permitted processes
- View register of contaminated land sites
Environmental Services
- Apply for a brown garden bin
- Battery recycling service
- Bin collection service announcements
- Bin day changes 2024
- Find out about non-native invasive species
- How to recycle your unwanted clothing
- Order a new brown garden bin
- Report a damaged or missing street sign
- Renew a brown garden bin
- Report a dead animal
- Report a lost, stolen or damaged bin
- Report a missed bin collection
- Report a stranded whale or dolphin
- Report graffiti
- Request a larger bin
- Request a smaller bin
- Request assisted bin collection
- Request bulky waste collection
- Request clinical household waste collection
- Request commercial bulky waste collection
- Request commercial clinical waste collection
- Request commercial waste collection
- Small electrical item recycling service
- View local recycling centres
- View bin collections days
- What goes in my bin?
- #whatSUP Campaign
Estates
Finance
- View the Council budget
- View the Council's financial strategy
- View the Council's statement of accounts
- View the Council’s treasury management strategy
Food Hygiene and Food Safety for Businesses
- Advice for food businesses
- Apply for food premises approval
- Food hygiene rating scheme
- Food safety training
- Register a food business
- Safer food, better business
- Toilet provision in premises open to the public
- View guidance on food allergens and labelling
- View food premises register
General tasks
Greenbuild
Health and Wellbeing
Housing Services
- Advice about renting privately
- Advice if you're an ex-prisoner and find yourself homeless
- Advice for veterans if you're homeless
- Apply for a Forget Me Not Grant
- Complaining about a landlord
- Apply for disabled facilities grant
- Controlling condensation and mould in your home
- Does my house in multiple occupation (HMO) need a licence?
- Disabled living equipment
- Domestic abuse: how to get help and support
- Frequently asked questions for tenants renting from a private landlord
- Help and housing for care leavers and young people
- Help finding a privately rented property
- Homeless after leaving hospital
- Homelessness and rough sleeping strategy
- Homes for Ukraine scheme in North Norfolk
- Mental illness or impairment and threatened with homelessness
- View advice on repossession
- View register of licensed house of multiple occupation's (HMO)
- Self-funding advice for disabled facilities adaptions
- Схема будинків для України в Північному Норфолку
- Advice about homelessness
- Duty to refer
- What is a house in multiple occupation (HMO)?
- Emergency accommodation
- Homeless tonight?
- How can the Council help
- Worried about becoming homeless
Housing Strategy & Community Support
- Community-led housing
- Housing allocation scheme
- How are exception housing schemes provided?
- Properties registered on the matching service
- Purchasers looking for an empty property
- Report an empty home
- Register interest in buying empty properties
- Section 157 restriction
- View empty home advice
- View housing strategy of North Norfolk District Council
- View the empty homes policy
- What housing associations operate in North Norfolk?
- View shared ownership homes in North Norfolk
- What is a fixed term tenancy?
- What is shared ownership?
Human Resources
- Apply for a job
- Apply to join the talent bank
- Apply to join the temporary register
- Employee benefits at NNDC
- Help with your application
- Meet some of our apprentices
- Recruitment of ex-offenders statement
- View job vacancies
Licensing
- Licensing fees
- Licensing register - Personal
- Licensing register - Temporary Event Notices (TENs)
- Making objections to Licence Applications
- Pavement licensing Al Fresco eating and drinking
- Tax conditionality for taxi drivers, private hire operators and scrap metal dealers
- View the licensing register - premises and clubs
- Community Alcohol Partnership
Major Projects
- Fakenham urban extension
- Fees for major pre-application advice
- Find out more about the Major Projects Team
- Major pre-application public consultations
- Pre-application advice for major schemes
- Use of viability assessments
Norfolk County Council
- Apply for a dropped kerb
- Apply or renew a bus pass
- Child safety
- Complain about a school
- Disabled parking and blue badges
- Hedge or verge problem
- Highways licences
- Find out about local library services
- Find out about roadworks
- Find out about school admissions
- Find out about school transport
- Find out about your local catchment area
- Pavements
- Register a birth
- Register a death
- Report a flood
- Report a pothole
- Road problem
- Roads - major projects and improvements
- Social care
- Street lighting
- View advice on adult learning
- View advice on bullying
- View Bus and Rail Timetables
- View school term dates
- Weddings and civil partnerships
Payments
Performance and Risk
- Data profiles and reports for north Norfolk
- Make an insurance or compensation claim
- View the Annual Report
- View the Corporate Plan
- View the Corporate Risk Register
- View Performance information
- View Quarterly Performance Reports
- View the Risk Management Framework
- View previous Corporate Plan
Planning Policy
- Annual Monitoring Report
- Brownfield Land Register
- Call for Sites
- Coastal Adaptation Supplementary Planning document
- Community Infrastructure Levy (CIL)
- Core Strategy
- Custom and Self-Build Housing Register
- Design Guide
- Design Guide Consultation
- Document Library
- Five Year Supply of Housing Land
- Habitats Regulations Assessment
- Housing and Economic Land Availability Assessment (HELAA)
- Landscape Character and Sensitivity Assessment
- Latest Local Development Orders
- Local Development Scheme
- Local Plan (Current)
- Local Plan (New)
- Local Plan Consultation
- Local Plan Consultation: Frequently Asked Questions
- Local Plan Examination
- Local Plan Newsletters
- Local Plan Examination Library
- Neighbourhood Plan Areas
- Neighbourhood Planning
- Overview of Custom and Self-Build Housing
- North Walsham West Sustainable Urban Extension
- Proposals Map
- Planning for the Future: A Government Consultation
- Retail and Main Town Centre Uses Study
- Register for updates on the Local Plan
- Statement of Community Involvement
- Site Allocations Plan
- Strategic Flood Risk Assessment
- Strategic Housing Market Assessment
- Sustainability Appraisal Scoping Report
- View Design Guide
Policy
Private Water Supplies
- Further Private Water Supplies information
- Find out about Private Water Supplies
- Find out about Private Water Supplies risk assessments
- Pay for a Private Water Supply Check
- Request Private Water Supply check
Procurement
- Current contracting and tender opportunities
- Find out how we buy
- Find out what we buy
- View payments to suppliers over £500
Projects
- A facility for everyone
- A pool for all ages
- Battle of the Beaches 2023
- Coastal Management: interactive map
- Community Miyawaki Forest Project
- Cost of living help
- LG Inform data - example page
- Limited opening at Splash
- Market Towns Initiative
- Miyawaki Forest Project
- North Norfolk Help Hub
- Offshore Windfarm Schemes – latest information and news
- Planting and caring for your tree
- Race Information and FAQs
- Sustainability at The Reef Leisure Centre
- The Great British Cycling Festival
- The North Norfolk Waiting Well Project
- Timelapse Video
- Vattenfall - Norfolk Vanguard offshore Windfarm - latest information and news
- What is happening on site?
- Waiting Well Project: Online guidance
Property Information
- Apply for a local land charges search
- Apply for new property address
- Apply to change name of residential property or business
- Book a personal search
- Report a problem with a nameplate sign
- View property details
Property Services
Redirects
- Access support from the Financial Inclusion team
- Advice about Homelessness
- Benefits Calculator
- Benefits Claim evidence
- Bin collections
- Car park season ticket
- Climate Emergency and Environmental Charter
- Biodiversity net gain
- Duty of Care
- Household Support Fund
- HCP Terms and Conditions
- Market Trader Application form
- Nutrient Neutrality
- Offer to pay
- North Norfolk Armed Forces
- Planning applications
- Policies map
- Parish and Town Councils Help Hub
- Sheringham Leisure Centre subscribe
- Victim Support's Live Chat now available
- WW1
- Trees and hedges
- Sanctuary Scheme
Sports
- Indoor Leisure Facilities Strategy
- Local sports clubs and activities
- View local Sports and Leisure Centres
Transparency Data
- Contracts and purchasing over £5000
- Council facts and figures (transparency of data)
- Environmental Protection Freedom of Information
- Freedom of Information: Frequently Ask Questions
- Grants awarded to Voluntary, Community and Social Enterprises
- Land and buildings owned by the Council
- Make a Freedom of Information (FOI) request
- Management structure of the Council
- Freedom of Information: Non-Domestic Business Rates
- Request your own Personal Information (Subject Access Request)
- View Annual Audit Letter
- View Contracts Register
- View Data Protection Policy
- View data sharing terms and conditions
- View Freedom of Information Publication Scheme
- View Gender Pay Gap Report
- View government procurement card transactions
- View Parking Account data
- View senior staff salaries
Your Community
- Appeal parking fine
- Apply for a Blue Badge
- Apply to be a market trader
- Apply to hold a beach BBQ or event
- Become a Deep History Coast Ambassador
- Assets of Community Value and Community Right to Bid
- Book a countryside event
- Book a beach hut, chalet or beach hut site
- Coach parking in North Norfolk
- Coastal Safety
- Buy car park season ticket
- Current public consultations for Car Parking
- Community Connectors
- Countryside events and activities
- Find out about Big Switch & Save
- Electric vehicles and EV charging points
- Find out about community transport services
- Find out about Cromer sports hall
- Find out about Energy Saving Trust
- Find out about Localism in North Norfolk
- Find out about Norfolk's Deep History Coast
- Find out about Holt Country Park
- Find out about Pretty Corner Woods
- Find out about Warm and Well in North Norfolk
- Find out about Sadler's Wood
- Find out where can I use jet skis or power boats
- Find out about volunteering opportunities
- Motorhomes: camping and parking
- Markets
- Norfolk Energy Switch
- Pay Parking Fine
- View beach and bathing water quality
- Report antisocial behaviour
- View Blue Flag beaches
- View car parking locations
- View Country Park facilities
- View car park charges including coaches
- View Cromer Pier
- View Green Flag parks and spaces
- View Gypsie and Travellers stopping sites
- View Tourist Information Centres
- View public toilets
- WW1 in Norfolk