Changes to the pre-application advice service

The way North Norfolk District Council offers pre-planning application advice is about to change. The current Duty Officer Service will finish at the end of April.

Instead the Council will run a new and improved service which will provide a written response in all cases. This will ensure advice is clear for customers and a record kept of all advice given.

To start with the new service will only be provided on householder schemes and small scale residential or commercial schemes (1 to 9 houses or up to 999m² of commercial floorspace). Major schemes will be brought into the new service in due course.

For advice on Major applications, please contact the Major Projects Team on 01263 513811 or email: planning@north-norfolk.gov.uk

The new pre-application advice service will provide a range of response levels, from a simple enquiry where only an ‘in principle’ view has been requested, right through to advice giving a view on the acceptability of the proposed scheme and advising on any necessary amendments.

Each level of service will attract a different fee.

The Council will no longer respond to queries around whether planning permission is required. Advice can be found on the Planning Portal or you can submit a Certificate of Lawful Proposed Use or Development application.

We can provide you with detailed comments relating to your proposed development and they are a means of identifying any issues at an early stage, which could save you time and money and improve your chances of having your proposal approved.