Apply for Universal Credit

Universal Credit is a new working age benefit being introduced across the UK

There is additional information at What Universal Credit is - GOV.UK.

It will eventually replace the following:

• Housing Benefit
• Income Support
• Job Seekers Allowance
• Employment Support Allowance
• Child Tax Credit and Working Tax Credit

Universal Credit may help if you are on a low income or not working.

Use the online benefits calculators to gain an estimate of the amount of Universal Credit you could get.

Everything you'll need to apply

You will need:

• Your national insurance number
• Details of the bank, building society you wish your Universal Credit to be paid into. If you don't have a bank account, the Money Advice Service gives advice and a list of banks providing fee-free basic accounts.
• Your tenancy agreement if you have one
• Details of saving and capital
• Details of income
• An e-mail address
• Child care costs if you wish to apply for help with these
• Proof of identity

Apply for Universal Credit

Further advice and information

The Universal Credit website will help you understand what Universal Credit means for you.

Read more information about moving from Tax Credits to Universal Credit.

There is information about Universal Credit for landlords. Find out about those aspects of Universal Credit that are most relevant to landlords.

Free Universal Credit helpline 0800 323 5644 - Monday to Friday from 8am to 6pm.

Free digital self service access

You can access free assisted digital support to make your Universal Credit claim or manage your Universal account at North Norfolk District Council at the Council Office, Holt Road, Cromer, NR27 9EN.

Opening hours

• Monday, Wednesday and Thursday from 8.30am to 5pm
• Wednesday from 10am to 5pm
• Friday from 8.30am to 4.30pm

You can also access free digital self service at the following Norfolk libraries:

For additional information about the libraries email libraries@norfolk.gov.uk

Additional Benefits

If you are receiving Universal Credit and are liable to pay Council Tax for your accommodation, then you can apply for help towards your Council Tax by claiming Council Tax support.

Apply for Housing Benefit or Council Tax Support