Find out what services we are responsible for and what is the responsibility of Norfolk County Council and other organisations.
You may find this useful guide helpful understand how your council works on the GOV.UK website.
Is this your local council? Find your local council on the GOV.UK website.
Benefits
Topic |
Who to contact |
Child Benefit, how to claim, manage your claim and get help with your claim |
GOV.UK |
Department for Work and Pensions (DWP), find a job, benefits, state pension, pension service, Jobcentre Plus |
GOV.UK |
Discretionary Housing payments |
North Norfolk District Council |
Housing Benefit and Council Tax Support |
North Norfolk District Council |
Local Housing Allowance |
North Norfolk District Council |
Pension Credit, how to claim, changes of details, eligibility |
GOV.UK |
Universal Credit |
GOV.UK |
Births, death and marriages
Business and licensing
Topic |
Who to contact |
Business grants and funding |
North Norfolk District Council |
Business rates including business rates relief |
North Norfolk District Council |
Council owned properties to let and for sale: council owned commercial properties, houses and land owned by the North Norfolk District Council, Industrial and storage units, office space, mobile unit pitches (concessions), retail space and cafes, investment opportunities, promenade tables and chairs |
North Norfolk District Council |
Licensing: taxi licences, pub and clubs and animal licensing including sell animals as pets, board cats and dogs (including dog day care), breed dogs, hire out horses or performing animals, zoo and wild animal licences. For a full list of licences visit the Licensing section of our website |
North Norfolk District Council |
Register a food business |
North Norfolk District Council |
Valuations for business-rated properties including appeals |
Valuation Office Agency |
Children's Services
Topic |
Who to contact |
Children and families services including welfare, fostering, adoption and child protection |
Norfolk County Council |
Early learning and childcare |
Norfolk County Council |
Education and learning, youth, adult, family and community education, student support |
Norfolk County Council |
Schools, primary, secondary, admissions, term dates and holidays |
Norfolk County Council |
Environmental health, bins and waste management
Topic |
Who to contact |
Abandoned vehicles |
North Norfolk District Council |
Bins, collections, missed bin collections, new bins, garden bins, commercial bin collections, what goes in your bin, bulky waste collections |
North Norfolk District Council |
Dog fouling, including reporting a lost dog or found dog and where you can and can't take your dog |
North Norfolk District Council |
Fly tipping |
North Norfolk District Council |
Litter and dog waste bins |
North Norfolk District Council |
Nuisances that relate to noise, smells, artificial light, smoke and more. |
North Norfolk District Council |
Recycling centres |
Norfolk County Council |
Housing and local services
Leisure and recreation
Topic |
Who to contact |
Beach chalets at Cromer East, Cromer West and Sheringham bookings, waiting lists and prices |
North Norfolk District Council |
Beach huts at Cromer, Sheringham and Mundesley bookings, waiting lists and prices |
North Norfolk District Council |
Beaches |
North Norfolk District Council |
Community Sports Centre - Cromer, North Walsham and Stalham |
North Norfolk District Council |
Country parks - Holt country park, Pretty Corner Woods, Sadler's Wood and Bacton Wood |
North Norfolk District Council |
Leisure centres - Splash at Sheringham, Victory at North Walsham and Fakenham |
North Norfolk District Council |
Public toilets in North Norfolk |
North Norfolk District Council |
Tourism - North Norfolk Visitor Centre tourist information centres, visitor information, marketing and tourism development |
North Norfolk District Council |