Help and support with energy bills

Where to get help with energy costs, what grants and schemes are available and advice and support if you need help managing your energy bills.

Better Housing Better Health

Free and impartial advice to help tackle energy inefficiencies and help to keep residents warm and well at home.

Find out more

Cold Weather Payment

Cold Weather Payment is extra money for people receiving certain benefits, such as Pension Credit, when there's very cold weather.

Find out more at Age UK

Grants and funds to help pay your energy bills

You can get help if you’re struggling to afford your energy bills or top up your prepayment meter. You might be able to take advantage of certain benefits, grants and help offered by the government and energy suppliers.

Find out more on the Citizens Advice website 

Warm Home Discount Scheme

You could get help towards your electricity bill for winter 2023 under the Warm Homes Discount Scheme.

Find out more at GOV.UK

Gas and electricity arrears

If you’re worried about not being able to keep up to date with payments or you already have arrears on your gas or electricity bills, StepChange the leading UK debt charity can help.

Find out more at StepChange

Simple energy advice

Includes advice on reducing energy bills, making your home warmer, planning home improvements, and making your home greener.

Find ways to save energy in your home

Warm Home grants

Grants to help insulate and heat your home are available for low income residents to help reduce energy bills and increase the thermal comfort of their homes.

Find out more about Warm Home grants

Fuel Direct

Fuel Direct is a government scheme that allows customers to pay for their energy bills directly from their benefits.

Find out more at GOV.UK

Household Support Fund

North Norfolk District Council has launched this fund to support eligible households most in need this winter with food, energy, water, and other essential living needs.

Find out more about the Household Support Fund