If you are struggling with your finances there are a number of different ways we may be able to support you.

Help with living costs

You may be struggling with living costs for a range of reasons. This leaflet tells you what support is available and how to get advice.

View the help with living cost leaflet

Client Hardship Service (CHS)

The Client Hardship Service (CHS) helps people who are in financial hardship and cannot pay their living costs.

Find out about the Norfolk Assistance Scheme

Household Support Fund

This fund is to support people struggling to afford food, fuel, energy and water bills.

Find out about the Household Support Fund

Struggling to pay your Council Tax

If you can't pay your council tax, information and advice on the options available to you. 

Find out more

Struggling to pay your household bills

Contact the North Norfolk Help Hub for advice and support.

Visit North Norfolk Help Hub

Housing Options

Our Housing team offer support and advice on homelessness, mortgage and rent arrears, joining the housing register and illegal evictions.

Visit Housing Options

Struggling to pay your rent or Council Tax

Check if you can claim housing benefit, housing costs through Universal Credit, and council tax support.

Check if you're eligible for Housing Benefit and Council Tax support

Discretionary Housing payment

You might be able to claim this benefit if your current housing benefits do not cover your rent.

Check if you're eligible for Discretionary Housing payment

Moving home?

If you move from one rented property to another, you may be able to claim overlapping housing benefit.

Apply for benefit on two homes

Get advice on benefits you may be able to claim

Use this free benefits calculator. To find out what you might be able to claim.

Check what benefits you might be able to claim

Cost of living boost for students

Students in need are to benefit from additional financial support designed to ease cost of living pressures and help them to meet everyday costs.

Find out more

NHS prepayment certificate

You can save money if you need more than three items in 3 months or eleven items in 12 months.

Get a prepayment certificate

Big brand deals and discounts

Government and leading businesses join forces to help households with cost of living.

Find out more

Cheaper broadband and phone packages

Social tariffs can provide a safety net for customers who might be struggling to afford their broadband or phone services.

Look at the available social tariffs

Still need help?

Visit our contact us page for further assistance about our popular services and information.